The XLT Service Guarantee personifies our oath to customer satisfaction. Our clients entrust us with two responsibilities that we uphold every day; producing state-of-the-art equipment at an unbeatable price, and backing that equipment with diligent customer support and technical service around the clock. Whether it’s time to order a spare component or troubleshoot your current XLT equipment, it’s our promise to deliver the highest performing technical assistance in the food service equipment industry:

  • Call the XLT Support line at (316) 943-2751 to speak directly with one of our factory trained, on-site service technicians or customer service specialists. We take pride in saving time and eliminating hassle produced by an automated attendant. At XLT, it’s our vow to deliver fast solutions that minimize your kitchen’s downtime by instantly connecting you to a live, expertly trained representative
  • If you are short on time and want us to reach you, simply fill out our E-mail service document and one of our seasoned XLT Customer Representatives will respond to your request as soon as possible. This allows you to stay focused on carrying out your daily operations while we supply you with the information you need, fast and easy
  • Our team operates 24/7, every day of the year. If you’re having equipment issues on the weekend or during the holidays, rest assured that XLT has your back to give you exactly what you need when it matters the most

Your business never stops moving. Trust the XLT Service Guarantee to keep your equipment at peak performance so you can focus on what matters the most.

Simple. Smart.