XLT’s Chuck Freer talks with Chef Rob about traditional flat-top grills versus the innovative XLT Radiant Grill.
Val Du Lakes Bar & Grill, a popular destination near Michigan’s dunes, has found a solution to its kitchen challenges with XLT’s automated grilling system – the Radiant Grill. Chef Rob, an experienced cook at Val Du Lakes, has witnessed the transformation firsthand. With the addition of the XLT Radiant Grill conveyorized grilling system, the restaurant has cut ticket times dramatically and streamlined its operations, especially during busy event nights.
How XLT Radiant Grills Have Improved Efficiency at Val Du Lakes
Before switching to the XLT Grill, Chef Rob managed orders on a traditional flat-top grill. During high-traffic evenings, ticket times could reach up to two hours. Now, thanks to XLT’s automated grilling system, that’s been reduced dramatically. The automated setup has made the kitchen more manageable and efficient, with faster table turnover and happier customers.
Here’s what makes XLT equipment invaluable for Val Du Lakes:
- Reduced Ticket Times: The XLT conveyorized grilling system has allowed Val Du Lakes to cut ticket times by more than half, creating a smoother workflow and faster service on busy nights.
- Reliable Customer Support: XLT’s customer service stands out. When Chef Rob had a minor technical issue late one night, XLT’s tech support provided immediate assistance over the phone. The following morning, a technician checked in to ensure everything was still running smoothly—a level of care that’s hard to find in the industry.
- Consistent Quality and Speed: With the XLT Radiant Grill, every meal is cooked evenly, regardless of volume. This consistency has helped Val Du Lakes deliver quality food while meeting high demand, giving customers a reliably great experience.
- Enhanced Kitchen Management: For Chef Rob and the kitchen team, the XLT Radiant Grill has made managing large events much easier, allowing them to keep up with high orders without sacrificing quality.
XLT Grills: A Game-Changer for Busy Kitchens
With the XLT Radiant Grill, Val Du Lakes Bar & Grill has drastically improved its ability to serve high volumes quickly and efficiently. XLT’s combination of cutting-edge equipment and exceptional customer service has empowered Val Du Lakes to deliver top-quality meals every time, ensuring both staff and guests enjoy a smooth, satisfying dining experience.
Visit Val Du Lakes near Michigan’s dunes to experience the quality and efficiency brought to you by XLT and the XLT Radiant Grill.