Val Du Lakes’ customers discuss with XLT’s Chuck Freer on how much they enjoy the food and service.
Val Du Lakes Bar & Grill, a favorite stop near Michigan’s scenic dunes, is known for serving up hearty, high-quality meals to locals and visitors alike. With peak season bringing in large crowds, quick and efficient service is essential. The XLT automated grilling system, featuring the XLT Radiant Grill, has helped the restaurant reduce ticket times, increase consistency, and keep customers satisfied.
How XLT Grills Transformed Val Du Lakes’ Kitchen
Before switching to XLT and the XLT Grill, ticket times at Val Du Lakes could reach up to an hour and a half or more on busy nights. Since introducing the conveyorized grilling system, however, the restaurant has cut wait times significantly, down to 45 minutes at the peak and as low as 15-20 minutes on regular busy nights. This drastic reduction has made a noticeable difference in service speed and customer satisfaction.
Here’s how XLT’s grilling system is making an impact:
- Faster Ticket Times: The XLT Radiant Grill and conveyorized grilling system have more than halved the wait time for meals, with many dishes now coming out in as little as 10 minutes. High-quality entrees like sirloin steak with grilled vegetables and mashed potatoes are now served up fast, keeping patrons happy.
- Consistent, Quality Results: The XLT Grill produces evenly cooked dishes every time. The new grilling system has turned even the most basic sirloin steak into a fan favorite. Customers have raved about the quality, some even comparing it to Michelin-starred meals. The grill consistently delivers tender, perfectly cooked steaks and burgers.
- Customer Satisfaction: Val Du Lakes’ customers appreciate both the speed and quality brought by the XLT Automated Grilling System. According to one diner, the 8-ounce sirloin with bourbon sauce was among their “top five favorite steaks,” and many patrons are impressed with the speed at which the kitchen is able to serve up quality meals this season.
- Efficient Kitchen Management: The reduced ticket times and consistent results have also relieved stress on the kitchen team. Chef Rob and his staff can handle the high-volume demands of peak season without sacrificing quality or speed, all thanks to the reliable performance of XLT equipment.
Elevating the Val Du Lakes Dining Experience with XLT
For Val Du Lakes Bar & Grill, the XLT automated grill has proven to be a worthwhile investment, transforming the kitchen’s efficiency and the overall dining experience. With reduced wait times, consistent quality, and outstanding customer satisfaction, the XLT Radiant Grill has helped positioned Val Du Lakes as a must-visit destination for high-quality, quickly served meals near Michigan’s dunes.
